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Privacy, Compliance & Terms

Effective Date: April 26, 2026
Last Updated: April 26, 2026


Welcome to CuraCore Wellness (“CuraCore Wellness,” “we,” “our,” or “us”). This page outlines our Privacy Policy, Notice of Privacy Practices, Terms of Use, Medical Disclaimer, and important information regarding telehealth, electronic communications, and compounded or off-label treatments.


By accessing our website, scheduling services, or communicating with our team, you acknowledge and agree to the terms below.

1. Privacy Policy

Information We Collect

We may collect personal information through our website, booking platform, intake forms, consultations, and communications, including:

  • Name, email address, phone number, and mailing address 
  • Date of birth and basic demographic information 
  • Payment and billing information 
  • Health history and medical information you voluntarily provide 
  • Appointment history and treatment preferences 
  • IP address, browser type, device information, and website usage data 
  • SMS, email, and chat communications

How We Use Your Information

We may use your information to:

  • Schedule and manage appointments 
  • Provide wellness services and consultations 
  • Communicate regarding appointments, reminders, follow-up, and promotions 
  • Process payments and maintain business records 
  • Improve our website, offerings, and customer experience 
  • Comply with legal and regulatory requirements

Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

  • Payment processors 
  • Booking and scheduling platforms 
  • HIPAA-compliant electronic medical record or intake systems 
  • Telehealth and communication platforms 
  • Laboratories, pharmacies, or treatment fulfillment partners 
  • Legal, regulatory, or law enforcement agencies when required

Cookies & Analytics

Our website may use cookies, pixels, and analytics tools to improve functionality and marketing performance. These tools may collect anonymous or aggregated data.

Marketing Communications

By providing your contact information, you may receive appointment reminders, promotional messages, or service updates. You may opt out of promotional communications at any time.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

2. Notice of Privacy Practices (HIPAA)

Understanding This Notice

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. 

Our Commitment

We understand the importance of your privacy and are committed to protecting your Protected Health Information (“PHI”) in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), when applicable.

How We May Use or Disclose PHI

We may use or disclose your PHI for:

Treatment

To provide, coordinate, or manage your care or wellness services.

Payment

To process payments or collect fees for services rendered.

Healthcare Operations

To operate our business, improve quality, train staff, and maintain records.

As Required by Law

We may disclose PHI when required by law, subpoena, court order, or public health obligation.

To Prevent Serious Harm

If necessary to prevent a serious threat to health or safety.

Your Rights

You may have the right to:

  • Access or obtain copies of your records 
  • Request corrections to your records 
  • Request restrictions on certain disclosures 
  • Request confidential communications 
  • Receive an accounting of certain disclosures 
  • File a complaint without retaliation 


To exercise these rights, contact us using the information below.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health & Human Services.


We will not retaliate against you for filing a complaint.

3. Terms of Use & Medical Disclaimer

Informational Purposes Only

The information provided on this website is for informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment.

No Emergency Services

CuraCore Wellness does not provide emergency medical services.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

Not Primary Care

CuraCore Wellness is a wellness-focused practice and is not intended to replace your primary care provider or specialist.

We do not manage chronic disease in the traditional primary care model unless explicitly agreed upon through a separate service offering.

No Guarantee of Results

Individual responses to wellness services, supplements, IV therapy, peptides, or medications vary. We do not guarantee specific outcomes.

Eligibility for Services

All services are subject to clinical review, provider discretion, and medical appropriateness.

We reserve the right to decline or discontinue services for safety, legal, or operational reasons.

Website Use

You agree not to misuse this website, attempt unauthorized access, or interfere with website functionality.

4. Telehealth & Electronic Communication Notice

Telehealth Services

Some services may be provided via telehealth, including video or audio consultation.

In accordance with South Carolina law and applicable regulations, a provider-patient relationship may require a real-time audio and/or video interaction. Text-based communication alone may not be sufficient to establish care.

Risks of Electronic Communication

While we strive to use secure systems, electronic communications such as email or text messaging may carry inherent privacy and security risks.

By communicating electronically, you acknowledge these risks.

Response Times

Electronic communications are not continuously monitored and should not be used for urgent or emergent medical concerns.

5. Compounded Medication, Peptide & Off-Label Disclosure

Compounded Medications

Certain medications offered through CuraCore Wellness may be compounded by a licensed compounding pharmacy to meet individualized patient needs.

Compounded medications are not reviewed or approved by the U.S. Food and Drug Administration (“FDA”) in the same manner as commercially manufactured medications.

Off-Label Prescribing

Some medications may be prescribed for “off-label” use, meaning they are used in a manner not specifically approved by the FDA.

Off-label prescribing is a legal and common medical practice when deemed clinically appropriate by a licensed provider.

Peptides, Supplements & Wellness Therapies

We may discuss or offer peptides, supplements, or wellness-focused therapies intended to support general wellness, recovery, performance, metabolic health, or longevity.

These therapies are not intended to diagnose, treat, cure, or prevent disease unless specifically stated.

FDA Disclaimer

Statements made on this website regarding supplements or wellness products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.

6. SMS, Email & Appointment Communications

Consent to Communicate

By providing your phone number or email address, you consent to receive communications from CuraCore Wellness.

Types of Messages

 These communications may include:

  • Appointment confirmations and reminders 
  • Follow-up messages 
  • Administrative or billing updates 
  • Marketing or promotional communications, where permitted

Message & Data Rates

Message and data rates may apply depending on your mobile carrier or service provider.

Opt-Out

You may opt out of promotional communications at any time by following unsubscribe instructions or contacting us directly.

7. Contact Information

Contacting Us

If you have questions regarding this Privacy, Compliance & Terms page, or would like to exercise your privacy rights, contact:


CuraCore Wellness, LLC

6650 Rivers Avenue, Suite 100
North Charleston, South Carolina 29406
📞 (843) 287-9649
✉️ info@curacorewellness.com

8. Changes to This Policy

Policy Updates

We reserve the right to update or modify this page at any time without prior notice.


Changes become effective immediately upon posting to this website unless otherwise stated.


Your continued use of our website or services constitutes acceptance of the revised terms.

CuraCore Wellness provides elective IV hydration and wellness services. These services are not medically necessary and are not intended to diagnose, treat, or prevent any disease. We do not accept insurance, provide superbills, or accept HSA/FSA cards.


Copyright © 2026 CuraCore Wellness, LLC - All Rights Reserved.

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